The Datcom helpdesk guys are great. Responsive, helpful and they do not make you feel like an idiot when you have problems with your PC. They use plain language and take over control remotely to sort out whatever the issue is. I’ve tried three other IT support firms and Datcom are the best by a long way. Highly recommend them.
Tenders-UK
Managing Director
For many years now Datcom have been supporting our IT systems and providing up-to-date, bespoke solutions to meet our demands and keep us safe and secure. Their team of engineers are highly skilled and no challenge has been too great so far, including a new server, cloud solutions and Cyber Essentials Plus accreditation. I would strongly recommend them.
Finance Director
Ramco Ltd
Datcom have been our IT partners for many years, providing reliable support for our network, backups and client PCs and laptops. Due to the nature of our business, a lot of our team are remote or home workers, so having someone on hand to get our people quickly back up and running if they have a problem is a real asset to our business.
RFMW
Director of Finance
We’ve been a client of Datcom’s now for over six years. They’ve seen us through major server upgrades, transitions to cloud-based services and they look after our day-to-day support. Always there, technically proficient and a human face for a complex area, they are a valued and trusted partner of our business.
FMC Global Talent
Office Manager
The project to migrate the servers was a dramatic change, the engineering team was brilliant at handholding, compassionate and never made you feel like a burden.